Privacy Policy

Last Updated: December 24, 2025

OnPoint Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our drywall repair services in the North Dallas area.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and physical address when you request a quote or schedule service.
• Service Information: Details about your drywall repair needs, property type, and preferred service times.
• Device Information: IP address, browser type, operating system, and device identifiers when you visit our website.
• Usage Data: Pages visited, time spent on our site, and how you found us (e.g., Google Ads).

2. How We Use Your Information

We use the information we collect to:

• Respond to your service requests and provide quotes
• Schedule and perform drywall repair services
• Communicate with you about your project
• Send appointment reminders and follow-up communications
• Improve our website and services
• Analyze advertising effectiveness (Google Ads)
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party tools we use to manage leads and communications (e.g., CRM systems)
• Analytics Partners: Google Analytics and Google Ads for website and advertising performance
• Legal Requirements: When required by law or to protect our rights

4. Google Ads & Cookies

We use Google Ads to advertise our services. This involves:

• Cookies to track website visits from our ads
• Conversion tracking to measure ad effectiveness
• Remarketing to show ads to previous website visitors

You can opt out of personalized advertising by visiting Google Ads Settings or using the Network Advertising Initiative opt-out page.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.